FAQ's

JUICY! eStick

What Is A JUICY! eStick?
An eStick is an electronic device that replicates the traditional cigarette without the tobacco, tar, and smoke found in traditional cigarettes. It bears the same physical sensation we all know and love as well as the appearance of exhaling. Some eStick can be enjoyed with nicotine and some without.

Can I smoke the JUICY! eStick anywhere?
The eStick produces water vapor instead of burning tobacco.It is odorless which means your hair and clothes won�����t smell anymore. The vapor disappears in seconds, so you no longer get frowned upon for exposing others to second hand smoke. The eStick can be enjoyed on the go, at home, in your car and even at the bar!

Will the JUICY! eStick help me quit smoking?
There have been claims that the eStick has helped people quit smoking, however we do not support or deny these claims. eSticks are considered a safer alternative to traditional Cigarettes.

Who can purchase a JUICY! eStick?
You must be of legal smoking age (18-21) in your state or province to purchase and use this product. This item may contain Nicotine.

Are all JUICY! eStick refillable with e-Juice?
Yes, all eSticks are refillable with e-Juice.

How long does an JUICY! eStick filled atomizer last?
Generally a cartridge refill will last several hours up to a few days. This all depends on the amount of traditional cigarettes you would normally consume.

Should I charge the battery before I using my JUICY! eStick?
Charging the battery for 3 to 4 hours is always a good idea before using the eStick. This will allow for longer battery use in the future. Batteries should last for 6 to 8 hours, depending how much you use it in a day.

How much vapor does your Juicy! eJuice e-Liquid produce?
Juicy! E-Juice produces high amounts of vapor. The amount of vapor created is a direct result of the Juicy! E-Juice atomizer, the Juicy! e-Juice, and the battery combined. For best results and full vapor, it is always recommended to use a Juicy! e-Stick and Juicy! e-Juice on a fully charged battery.

How do I refill the cartridge of my Juicy! eStick, and how many times can I refill my cartridges?
Just unscrew the Juicy! Atomizer at the mouth piece and slowly fill the Atomizer tank until it is at 2ml. Then secure the tank flush against the bottom of the mouth piece and screw it back on. For more in depth information please see our How to Video or the text version here

How many Juicy! ejuice refills can I get out of a bottle of your e-Liquid?
A standard 30ml bottle should last 15 to 20 fills depending on the amount you use your JUICY! eStick.

Shelf life and Storage

How should I store my Juicy! e-Juice?
Your Juicy! eJuice should always be stored in a cool, dark and dry place. Exposure to sunlight in excess can cause discoloration and damage to the Juicy! eJuice.

What is the shelf life of Juicy! eJuice?
The shelf life of Juicy! eJuice is approximately 6 months if stored properly in a cool, dark, dry place and away from direct sunlight. The shelf life is approximately 8 months if you store your Juicy! eJuice in the refrigerator. Always keep the Juicy! eJuice is a safe place out of the reach of children.

My Juicy! e-Juice has changed in color since I’ve ordered it. Is it still safe to use?
The discoloration is most likely due to storage of your Juicy! eJuice and can still be used. Be sure to store your eJuice in the refrigerator or in a cool, dark and dry place.

Shipping

How long after you receive my Juicy! eJuice order do you ship?
Your Juicy! e-Juice order should arrive within 5 to 10 business days, depending on where you live.

How can I find out if my Juicy! eJuice order is shipped?
Juicy! eJuice will forward a confirmation email you as soon as your order has been shipped. Checking the status of your order can be done by logging into your Juicy! eJuice account.

What type of shipping do you offer on my Juicy! eJuice?
A: We offer Standard, Express and Priority shipping. However, please note that the shipping time only refers to the amount of time the order is in transit, not the time it takes to process, prepare, produce, pack and ship your order. Processing times will still be approximately 1 business day for most items.

Additional Info

I would like Juicy! e-Juice to keep me updated on any new and exciting products. How do I do that?
Once you have submitted your email via your account we will keep you notified of any new and exciting products! Please sign up for our newsletter.

I have a future product suggestion, how can I let you know?
If you have any comments and or suggestions, please feel free to email us at sales@estick.co. We want to hear everything! Please keep in mind we receive many emails regarding suggestions and our product lines and are not always able to respond to each individual case, but we appreciate your thoughts and enthusiasm.